> For the complete documentation index, see [llms.txt](https://prohelp.assetpanda.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://prohelp.assetpanda.com/integrations-store.md). # Integrations Store #### [**Visit Integrations Store in the app**](https://assetpanda.app/settings/account-management/integrations/integration-store) The Integrations Store lists the third-party applications that you can connect to an Asset Panda Pro module. You can use these integrations to bring asset, device, and user data into Asset Panda Pro, or to send Asset Panda Pro data to another system. Integrating Asset Panda Pro with external applications requires planning and attention to requirements and permissions. To implement integrations successfully, you must consider key aspects, including active subscriptions, compatibility checks, and data synchronization requirements. ## Requirements * **Active Subscriptions**: Asset Panda Pro and the external application must have active and valid subscriptions. * **Administrator Access**: Administrator-level access must be available on both systems to configure and enable integration settings effectively. * **Version Compatibility**: The external application and Asset Panda Pro versions must be compatible to avoid technical issues during synchronization. * **Collections and Fields**: The required collections and fields must already be set up in Asset Panda Pro to avoid an incomplete or failed data synchronization. *** ## Permissions and security * **Role Assignments**: Assign appropriate user roles in both systems. Permissions must align with responsibilities to ensure operational efficiency. * **Principle of Least Privilege**: Grant users access only to the data necessary for their tasks. * **Regular Audits**: Periodically audit user roles and permissions to maintain compliance with security policies and prevent unauthorized access. *** ## Data management and synchronization * **Data Mapping**: Clearly map data fields between Asset Panda Pro and the external platform. Clean, standardize, and validate all fields before initiating synchronization. * **Testing Environment**: Conduct integration testing in a controlled environment to identify and resolve potential issues without impacting live systems. * **Logs and Error Review**: Review logs and error messages regularly to address synchronization failures promptly and maintain system reliability. * **Notification Thresholds**: Configure thresholds for critical changes, such as stock depletion in consumables, and set up automated notifications to keep stakeholders informed. * **Sequential Data Flow**: When multiple integrations are configured, maintain a sequential data flow to avoid conflicts and ensure the accurate processing of records. *** ## Filter the integration list You can click the integration categories above the integration list to filter the list to locate integrations more quickly. {% hint style="info" %} Integrations already added to the module are displayed first. {% endhint %} *** ## Available integrations For more information on the integrations, click **Details** in the application tile or refer to the following links. {% columns %} {% column width="50%" %} * Collaboration * [DocuSign](/integrations-store/collaboration/docusign-integration.md) * [Google Calendar](/integrations-store/collaboration/google-calendar-integration-api-based.md) * [Microsoft Teams](/integrations-store/collaboration/microsoft-teams-integration.md) * [Slack](/integrations-store/collaboration/slack-integration.md) * Data Sync * [ArcGIS](/integrations-store/data-sync/arcgis-integration.md) * [ConnectWise](/integrations-store/data-sync/connectwise-integration.md) * [SFTP Imports](/integrations-store/data-sync/sftp-imports-integration.md) * [SFTP Reports](/integrations-store/data-sync/sftp-reports-integration.md) * [Webhooks](/integrations-store/data-sync/webhooks-integration.md) * [Zapier](/integrations-store/data-sync/zapier-integration.md) * Device Management * [Apple Business Manager](/integrations-store/device-management/apple-business-manager-integration.md) * [Cisco Meraki](/integrations-store/device-management/cisco-meraki-integration.md) * [Dell](/integrations-store/device-management/dell-warranty-integration.md) * [Hexnode](/integrations-store/device-management/hexnode-integration.md) * [Jamf Pro](/integrations-store/device-management/jamf-pro-integration.md) * [Kandji](/integrations-store/device-management/kandji-iru-integration.md) * [Lenovo](/integrations-store/device-management/lenovo-integration.md) * [Microsoft Intune](/integrations-store/device-management/microsoft-intune-integration.md) {% endcolumn %} {% column width="50%" %} * Identity & Access Management (IAM) * [Google Workspace](/integrations-store/identity-and-access-management-iam/google-workspace-integration.md) * [Microsoft Active Directory On-Premises](/integrations-store/identity-and-access-management-iam/microsoft-active-directory-on-premises-integration.md) * [Microsoft Entra ID](/integrations-store/identity-and-access-management-iam/microsoft-entra-id-integration.md) * [Okta](/integrations-store/identity-and-access-management-iam/okta-integration.md) * Operations (Ops) * [Fedex Tracking](/integrations-store/operations-ops/fedex-tracking-integration.md) * [NetSuite](/integrations-store/operations-ops/netsuite-integration.md) * [QuickBooks](/integrations-store/operations-ops/quickbooks-integration.md) * [Workday](/integrations-store/operations-ops/workday-integration.md) * [Xero](/integrations-store/operations-ops/xero-integration.md) * Single Sign On (SSO) * [Google Workspace SSO](/integrations-store/single-sign-on-sso/google-workspace-sso.md) * [Microsoft Entra ID SSO](/integrations-store/single-sign-on-sso/microsoft-entra-id-sso.md) * [Okta SSO](/integrations-store/single-sign-on-sso/okta-sso.md) * Ticket Management * [Freshservice](/integrations-store/ticket-management/freshservice-integration.md) * [Jira](/integrations-store/ticket-management/jira-integration.md) * [Jobber](/integrations-store/ticket-management/jobber-integration.md) * [ServiceNow](/integrations-store/ticket-management/servicenow-integration.md) * [Zendesk](/integrations-store/ticket-management/zendesk-integration.md) {% endcolumn %} {% endcolumns %} {% hint style="info" %} If a system is not displayed in the Integrations Store (for example, Lansweeper, Microsoft SCCM, SAP, Sage, BambooHR, ManageEngine Endpoint Central, or Windows Autopilot), Asset Panda Pro does not have a native integration for it. You can still connect the system using one of the options in [Connect systems without a native integration](https://app.slack.com/client/T013V1BHSJE/#connect-systems-without-a-native-integration). {% endhint %} *** ## Connect systems without a native integration If the system you use is not in the Integrations Store, you can exchange data with Asset Panda Pro using the following options: * **REST API**: Build a custom connection that creates, updates, and reads records in Asset Panda Pro. You create and manage the API keys that authenticate API requests on the **API configuration** page in **Settings**. See [API configuration](/settings/api-configuration.md). * **Zapier**: Connect Asset Panda Pro to the third-party apps available in Zapier without writing code. Zaps can create, update, or find records in Asset Panda Pro, and can be triggered when records are created or updated in Asset Panda Pro. See [Zapier Integration](/integrations-store/data-sync/zapier-integration.md). * **SFTP Imports**: If the other system can export files to an SFTP server, Asset Panda Pro can read the files on a schedule and import the data into records. See [SFTP Imports Integration](/integrations-store/data-sync/sftp-imports-integration.md). * **Webhooks**: Send record and form events from Asset Panda Pro to an external URL by using the **Subscribe to webhook** action in an automation. See [Webhooks Integration](/integrations-store/data-sync/webhooks-integration.md). * **Data Import**: You can also import a spreadsheet exported from other systems. See [Import data from a spreadsheet](/tools/import/import-data-from-a-spreadsheet.md). *** ## Integration sync direction and write-backs Every integration mapping in Asset Panda Pro has a sync direction. * **Push to Asset Panda Pro**: Data is fetched from the other system and saved in the mapped Asset Panda Pro collection. * **Asset Panda Pro to \**: Data from the mapped Asset Panda Pro collection is sent to the other system. Some integrations allow sync in both directions, while others are limited to one direction only. If an integration supports only one direction, the direction is displayed and cannot be edited. {% hint style="info" %} A mapping syncs in one direction only. To sync data in both directions, you must create a mapping for each direction within the integration. {% endhint %} The following integrations only send data from Asset Panda Pro to the other system: * SFTP * [QuickBooks](/integrations-store/operations-ops/quickbooks-integration.md) * [Xero](/integrations-store/operations-ops/xero-integration.md) * [DocuSign](/integrations-store/collaboration/docusign-integration.md) The following integrations only transfer data into Asset Panda Pro: * [Google Workspace](/integrations-store/identity-and-access-management-iam/google-workspace-integration.md) * [Microsoft Active Directory](/integrations-store/identity-and-access-management-iam/microsoft-active-directory-on-premises-integration.md) * [Microsoft Entra ID](/integrations-store/identity-and-access-management-iam/microsoft-entra-id-integration.md) * [NetSuite](/integrations-store/operations-ops/netsuite-integration.md) * [Workday](/integrations-store/operations-ops/workday-integration.md) ### **Asset Panda Pro to \ (Write-back) integrations** When an integration supports the **Asset Panda Pro to \** direction, updates are sent when the mapping syncs. The fields that can be written back depend on the integration. The unique identifier field is mapped first so that each Asset Panda Pro record updates the matching record in the other system. Each field can be mapped only once. Fields that are read-only in the other system cannot be written back. ### Keep an integration import-only To make Asset Panda Pro only receive data from an integration, use only mappings set to **Push to Asset Panda Pro**, and delete or stop running any mapping set to **Asset Panda Pro to \**. ### Ticket write-backs You can send updates from Asset Panda Pro ticket records to Zendesk, Jira, or ServiceNow with an automation. To do so, add one of the following actions to the automation: * **Update ticket(s) to Zendesk** * **Update ticket(s) to Jira** * **Update Servicenow incident(s)** In the action, use **Field Mapping** to select the Asset Panda Pro fields and the ticket or incident fields they update. See [Automations](/settings/account-management/automations.md). *** ## View integration syncs Integration syncs are listed on the **Integration Sync** tab of the [Automations](/settings/account-management/automations.md) page, with the integration, mapping, and direction of each sync.