> For the complete documentation index, see [llms.txt](https://prohelp.assetpanda.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://prohelp.assetpanda.com/integrations-store/data-sync/zapier-integration.md).

# Zapier Integration

The Zapier integration enables automated workflows between Asset Panda Pro and 9,000+ third-party apps. This integration supports inbound and outbound data flows. 

* Inbound workflows use Zapier's native Asset Panda Pro actions to create and update records in Asset Panda Pro from external apps. 
* Outbound workflows use Asset Panda Pro's built-in automation triggers to send data to any connected app in Zapier.

## Common use cases <a href="#use-cases" id="use-cases"></a>

* A new row added to Google Sheets automatically creates an asset record in Asset Panda Pro.
* An asset record created or updated in Asset Panda Pro sends an instant notification to a Slack or Microsoft Teams channel.
* A request ticket submitted in Asset Panda Pro triggers a Slack notification to the requester, with automatic updates when the ticket status changes.
* An asset status change in Asset Panda Pro automatically creates a ticket in Jira or ServiceNow.
* A deal closed in HubSpot or Salesforce creates or updates an asset record in Asset Panda Pro.

{% hint style="info" %}

* All workflow configuration is completed in Zapier, not within Asset Panda Pro. Trigger-based polling checks for new events every 5 to 15 minutes, depending on your Zapier plan.
* Zapier is a third-party application. Asset Panda does not control updates made by Zapier. For more information on how to use Zapier, see the [Zapier Help Center](https://help.zapier.com/).
  {% endhint %}

You must perform the following steps to integrate Zapier with Asset Panda Pro:

* **Enable Zapier:** Add the Zapier integration from the Integration Store in Asset Panda Pro.
* **Set up inbound workflows:** Connect Asset Panda Pro in Zapier and configure actions to create or update records.
* **Set up outbound workflows:** Configure automations in Asset Panda Pro to trigger actions in connected apps via Zapier.

***

## Prerequisites <a href="#prerequisites" id="prerequisites"></a>

* Active Asset Panda Pro subscription with Organization, Account, or Module admin access
* Valid Zapier account (free or paid)
* Required collections and fields must exist in Asset Panda Pro before configuring the integration

***

## Set up the Zapier integration <a href="#add-zapier" id="add-zapier"></a>

1. Log into Asset Panda Pro with an administrator account.
2. Navigate to <img src="/files/dLHka5YWbUR3zisHLua6" alt="" data-size="line"> **Settings > Account Management**.
3. Expand the appropriate account and module.
4. Click **Manage** in the Integrations card.
5. In the **Zapier** tile, click **Add**, and then click **Edit**.

{% hint style="info" %}
No configuration is required within Asset Panda Pro. All setup is completed in Zapier.
{% endhint %}

8. Click **Open Zapier** to configure the integration.

***

## Push data into Asset Panda Pro from another app

1. Navigate to [zapier.com](https://zapier.com/) and search for **Asset Panda Pro**.
2. Connect your account using your Asset Panda Pro username and password.
3. Create a new Zap with your source app as the trigger (for example, Google Sheets, a form submission, or a CRM event).
4. Select **Asset Panda Pro** as the action and choose **Create Record**, **Update Record**, or **Find Record**.

{% hint style="info" %}
To use **Update Record**, add a **Find Record** step before it in the same Zap. Find Record retrieves the record ID that Update Record requires to identify the record to update.
{% endhint %}

5. Map your fields and publish the Zap.

## Trigger actions in another app from Asset Panda Pro

1. Navigate to [zapier.com](https://zapier.com/) and search for **Asset Panda Pro**.
2. Connect your account using your Asset Panda Pro username and password.
3. Create a new Zap with **Asset Panda Pro** as the trigger and choose **New Record** or **Updated Record**.
4. Select your destination app (for example, Slack, Microsoft Teams, Jira, or Google Sheets) and configure the action.
5. Map your fields and publish the Zap.

***

## Supported triggers and actions <a href="#triggers-actions" id="triggers-actions"></a>

<table><thead><tr><th width="118.97265625">Type</th><th width="177.87109375">Name</th><th>Description</th></tr></thead><tbody><tr><td>Trigger</td><td>New Record</td><td>Fires when a new asset record is created in a selected collection.</td></tr><tr><td>Trigger</td><td>Updated Record</td><td>Fires when an existing asset record is updated in a selected collection.</td></tr><tr><td>Action</td><td>Create Record</td><td>Creates a new asset record in a selected collection in Asset Panda Pro.</td></tr><tr><td>Action</td><td>Update Record</td><td>Updates an existing asset record. <br>Requires a record ID mapped from a Find Record step.</td></tr><tr><td>Action</td><td>Find Record</td><td>Searches for an existing asset record by a field value and returns the record ID. <br>Returns an empty result if no match is found.</td></tr></tbody></table>

***

## Troubleshooting <a href="#troubleshooting" id="troubleshooting"></a>

**Zap is not triggering**

* Confirm the Zap is published and the toggle is set to **on** in Zapier.
* Ensure at least one record exists in the selected collection to allow Zapier to detect new events during polling.
* Check Zap History in Zapier for error details.

**Authentication is failing**

* Confirm you are using your Asset Panda Pro username and password
* Ensure your Asset Panda Pro account is active and the subscription is valid.
* If your account uses SSO, contact your administrator to confirm Zapier access is permitted under your SSO configuration.

**Fields are not appearing in Zapier**

* Re-test the trigger step in Zapier to refresh the available fields.
* Ensure the selected collection has at least one existing record with data populated.

**Records are not being created**

* Confirm all required fields in the selected collection are mapped in the Zap.
* Check Zap History in Zapier for specific error messages and review the field mapping step.