Apple Business Manager Integration

You can integrate Apple Business Manager with Asset Panda Pro to streamline the management of Apple devices across the organization. This connection synchronizes detailed device information into Asset Panda Pro, granting a comprehensive and real-time perspective of the entire Apple device inventory.

Prerequisites

  • Access credentials, API private key, and API tokens for Apple Business Manager

  • Asset Panda Pro account with appropriate permissions

  • Network connectivity that allows API communication between Asset Panda Pro and Apple Business Manager


Generate the Apple Business Manager API Key

You must secure the API key from Apple Business Manager before you set up the integration in Asset Panda Pro:

  1. Click your profile name in the bottom-left corner of the screen.

  2. Select Preferences.

  3. Open the API section.

  4. Under API Accounts, click Create API Account.

  5. Enter a label for the API account.

  6. Click Manage and then copy and save the Key ID and Client ID.

  7. Download the private key file (.pem format) and store it in a secure location.


Add the Apple Business Manager integration

  1. Log into Asset Panda Pro with an administrator account.

  2. Navigate to Settings icon Settings > Account Management.

  3. Expand the appropriate account and module.

  4. Click Manage in the Integrations card.

  5. Select Integrations Store.

  6. In the Apple Business Manager tile, click Add. The Integrations in this module tab is displayed.

  7. In the Apple Business Manager tile, click Configure.

  8. Enter the following details to authenticate Asset Panda Pro with Apple Business Manager:

    • Client ID: Paste the Apple Business Manager Client ID copied from the Apple Business Manager portal.

    • Key Id: Enter the Key ID associated with the Apple Business Manager account.

    • Private Key (.pem): Upload the private key (.pem) file downloaded from Apple Business Manager.

  9. Select Test and save connection. If the connection is valid, a success message is displayed and a green check is displayed above the Authentication tab.

  10. Click Continue with mapping.

  11. Create a mapping to define the device data from Apple Business Manager to sync with a specific collection in Asset Panda.

    1. Click Add mapping option.

    2. For Mapping Name, enter a descriptive name for the mapping. For example: Apple Devices.

    3. Sync direction is set to one-way from Apple Business Manager to Asset Panda by default.

    4. For External Entity, select Devices.

    5. Choose the Collection in Asset Panda where the device data is stored.

    6. Map each data field from Apple Business Manager (ABM) to the relevant field in your Asset Panda Pro collection to ensure correct device tracking. See Available ABM device fields and unique identifiers.

Select a unique identifier field that guarantees each device is stored without duplication:

  • Always select Serial Number as the primary unique identifier, if possible, because it is consistently unique across all Apple devices.

  • Only fields marked as unique in Asset Panda collections are available for use as unique identifiers.

  1. Click Save.

Available ABM device fields and unique identifiers

Field Name

Description/Usage

Unique Per Device?

Recommended for Identifier

Serial Number

Device’s Apple serial

Yes

Recommended

IMEI

Cellular module code

Yes (cellular only)

For cellular devices

MEID

Alternate cellular ID

Yes (cellular only)

For cellular devices

EID

eSIM identifier

Yes (eSIM only)

Not all devices

Bluetooth MAC Address

Bluetooth hardware ID

Yes

Alternate

WiFi MAC Address

WiFi hardware ID

Yes

Alternate

Device Model

Apple model name

No

No

Product Type

Device category

No

No

Status

Current device state

No

No

Color

Device color

No

No

Added to Org Date Time

Enrollment date

No

No

Order Number

Purchasing reference

No

No

Part Number

Apple SKU

No

No

Purchase Source ID/Type

Asset purchase method

No

No

Device Capacity

Storage size

No

No

Product Family

Broad Apple group

No

No

Updated Date Time

Last update timestamp

No

No

Last updated