Apple Business Manager Integration
You can integrate Apple Business Manager with Asset Panda Pro to streamline the management of Apple devices across the organization. This connection synchronizes detailed device information into Asset Panda Pro, granting a comprehensive and real-time perspective of the entire Apple device inventory.
Prerequisites
Access credentials, API private key, and API tokens for Apple Business Manager
Asset Panda Pro account with appropriate permissions
Network connectivity that allows API communication between Asset Panda Pro and Apple Business Manager
Generate the Apple Business Manager API Key
You must secure the API key from Apple Business Manager before you set up the integration in Asset Panda Pro:
Log into Apple Business Manager.
Click your profile name in the bottom-left corner of the screen.
Select Preferences.
Open the API section.
Under API Accounts, click Create API Account.
Enter a label for the API account.
Click Manage and then copy and save the Key ID and Client ID.
Download the private key file (.pem format) and store it in a secure location.
The private key (.pem file) can only be downloaded during creation. Store it securely, because it cannot be downloaded or retrieved again later.
Add the Apple Business Manager integration
Log into Asset Panda Pro with an administrator account.
Navigate to
Settings > Account Management.Expand the appropriate account and module.
Click Manage in the Integrations card.
Select Integrations Store.
In the Apple Business Manager tile, click Add. The Integrations in this module tab is displayed.
In the Apple Business Manager tile, click Configure.
Enter the following details to authenticate Asset Panda Pro with Apple Business Manager:
Client ID: Paste the Apple Business Manager Client ID copied from the Apple Business Manager portal.
Key Id: Enter the Key ID associated with the Apple Business Manager account.
Private Key (.pem): Upload the private key (.pem) file downloaded from Apple Business Manager.
Select Test and save connection. If the connection is valid, a success message is displayed and a green check is displayed above the Authentication tab.
Click Continue with mapping.
Create a mapping to define the device data from Apple Business Manager to sync with a specific collection in Asset Panda.
Click Add mapping option.
For Mapping Name, enter a descriptive name for the mapping. For example:
Apple Devices.Sync direction is set to one-way from Apple Business Manager to Asset Panda by default.
For External Entity, select
Devices.Choose the Collection in Asset Panda where the device data is stored.
Map each data field from Apple Business Manager (ABM) to the relevant field in your Asset Panda Pro collection to ensure correct device tracking. See Available ABM device fields and unique identifiers.
Select a unique identifier field that guarantees each device is stored without duplication:
Always select Serial Number as the primary unique identifier, if possible, because it is consistently unique across all Apple devices.
Only fields marked as unique in Asset Panda collections are available for use as unique identifiers.
Click Save.
Available ABM device fields and unique identifiers
Field Name
Description/Usage
Unique Per Device?
Recommended for Identifier
Serial Number
Device’s Apple serial
Yes
Recommended
IMEI
Cellular module code
Yes (cellular only)
For cellular devices
MEID
Alternate cellular ID
Yes (cellular only)
For cellular devices
EID
eSIM identifier
Yes (eSIM only)
Not all devices
Bluetooth MAC Address
Bluetooth hardware ID
Yes
Alternate
WiFi MAC Address
WiFi hardware ID
Yes
Alternate
Device Model
Apple model name
No
No
Product Type
Device category
No
No
Status
Current device state
No
No
Color
Device color
No
No
Added to Org Date Time
Enrollment date
No
No
Order Number
Purchasing reference
No
No
Part Number
Apple SKU
No
No
Purchase Source ID/Type
Asset purchase method
No
No
Device Capacity
Storage size
No
No
Product Family
Broad Apple group
No
No
Updated Date Time
Last update timestamp
No
No
Last updated