Apple Business Manager Integration

Integrating Apple Business Manager with Asset Panda Pro streamlines the management of Apple devices across the organization. This connection synchronizes detailed device information into Asset Panda Pro, granting a comprehensive and real-time perspective of the entire Apple device inventory.

Prerequisites

• Access credentials, API private key, and API tokens for Apple Business Manager.

• Asset Panda Pro account with appropriate permissions.

• Network connectivity allowing API communication between Asset Panda and Apple Business Manager.

Generating the Apple Business Manager API Key

Before starting the integration setup, securing the API key from Apple Business Manager is essential:

1. Log in to Apple Business Manager at Apple Business Manager .

2. Click your profile name in the bottom-left corner of the screen.

3. Select Preferences from the menu.

4. Locate and open the API section.

5. Under API Accounts, click Create API Account.

6. Enter a label for the API account.

7. Click Manage, and copy and save the Key ID and Client ID.

8. Download the private key file (.pem format) and store it in a secure location.

Important: The private key (.pem file) can only be downloaded during creation. Store it securely, as it cannot be downloaded or retrieved again later.

Set up Apple Business Manager Integration with Asset Panda

1. Log in to Asset Panda as an administrator.

2. Go to Settings > Account Management.

3. Under the appropriate module, click Manage under Integrations.

4. Open the Integration Store.

5. Find the Apple Business Manager tile and click Add.

6. Switch to the Integrations in this module tab.

7. Locate the Apple Business Manager tile and click Configure.

8. To authenticate Asset Panda with Apple Business Manager, enter the following details:

   1. Client ID – In the Client ID field, paste the Apple Business Manager Client ID copied from the Apple Business Manager portal.

   2. Key Id – Enter the Key Id associated with the Apple Business Manager account in the Key Id field.

   3. Private Key (.pem) – Upload the private key file (.pem) downloaded earlier from Apple Business Manager.

9. Select Test and save connection to validate the integration. Once verified, click Continue with mapping to proceed.

Note: If the connection is valid, you should see a success message and a green checkmark above the Authentication tab.

Creating a mapping

Set up a mapping to define which device data from Apple Business Manager syncs with a specific collection in Asset Panda.

1. Click Add mapping option to create a new mapping.

2. Mapping Name: Enter a descriptive name for the mapping. Example: Apple Devices

3. Sync direction is set to one-way from Apple Business Manager to Asset Panda by default.

4. Select External Entity: Devices.

5. Choose the Collection in Asset Panda where the device data is stored.

Configuring Field Mapping for Apple Business Manager

Map each data field from Apple Business Manager to the relevant field in your Asset Panda collection to ensure correct device tracking. Select a unique identifier field that guarantees each device is stored without duplication.

Available ABM Device Fields and Unique Identifiers

Field Name	Description/Usage	Unique Per Device?	Recommended for Identifier
Serial Number	Device’s Apple serial	Yes	Recommended
IMEI	Cellular module code	Yes (cellular only)	For cellular devices
MEID	Alternate cellular ID	Yes (cellular only)	For cellular devices
EID	eSIM identifier	Yes (eSIM only)	Not all devices
Bluetooth MAC Address	Bluetooth hardware ID	Yes	Alternate
WiFi MAC Address	WiFi hardware ID	Yes	Alternate
Device Model	Apple model name	No	No
Product Type	Device category	No	No
Status	Current device state	No	No
Color	Device color	No	No
Added to Org Date Time	Enrollment date	No	No
Order Number	Purchasing reference	No	No
Part Number	Apple SKU	No	No
Purchase Source ID/Type	Asset purchase method	No	No
Device Capacity	Storage size	No	No
Product Family	Broad Apple group	No	No
Updated Date Time	Last update timestamp	No	No

Note: Always select Serial Number as the primary unique identifier where possible, as it is consistently unique across all Apple devices.

Only fields marked as unique in Asset Panda collections are available for use as unique identifiers.

Click Save to complete the integration mapping.