Apple Business Manager Integration

You can integrate Apple Business Manager with Asset Panda Pro to streamline the management of Apple devices across the organization. This connection synchronizes detailed device information into Asset Panda Pro, granting a comprehensive and real-time perspective of the entire Apple device inventory.

Prerequisites

• Access credentials, API private key, and API tokens for Apple Business Manager

• Asset Panda Pro account with appropriate permissions

• Network connectivity that allows API communication between Asset Panda Pro and Apple Business Manager

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Generate the Apple Business Manager API Key

You must secure the API key from Apple Business Manager before you set up the integration in Asset Panda Pro:

1. Log into Apple Business Manager.

2. Click your profile name in the bottom-left corner of the screen.

3. Select Preferences.

4. Open the API section.

5. Under API Accounts, click Create API Account.

6. Enter a label for the API account.

7. Click Manage and then copy and save the Key ID and Client ID.

8. Download the private key file (.pem format) and store it in a secure location.

The private key (.pem file) can only be downloaded during creation. Store it securely, because it cannot be downloaded or retrieved again later.

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Add the Apple Business Manager integration

1. Log into Asset Panda Pro with an administrator account.

2. Navigate to Settings > Account Management.

3. Expand the appropriate account and module.

4. Click Manage in the Integrations card.

5. In the Apple Business Manager tile, click Add, and then click Edit.

6. Enter the following details to authenticate Asset Panda Pro with Apple Business Manager:

   • Client ID: Paste the Apple Business Manager Client ID copied from the Apple Business Manager portal.

   • Key Id: Enter the Key ID associated with the Apple Business Manager account.

   • Private Key (.pem): Upload the private key (.pem) file downloaded from Apple Business Manager.

7. Select Test and save connection. If the connection is valid, a success message is displayed and a green check is displayed above the Authentication tab.

8. Click Continue with mapping.

9. Create a mapping to define the device data from Apple Business Manager to sync with a specific collection in Asset Panda.

   1. Click Add mapping option.

   2. For Mapping Name, enter a descriptive name for the mapping. For example: Apple Devices.

   3. Sync direction is set to one-way from Apple Business Manager to Asset Panda by default.

   4. For External Entity, select Devices.

   5. Choose the Collection in Asset Panda where the device data is stored.

   6. Map each data field from Apple Business Manager (ABM) to the relevant field in your Asset Panda Pro collection to ensure correct device tracking. See Available ABM device fields and unique identifiers.

Select a unique identifier field that guarantees each device is stored without duplication:

• Always select Serial Number as the primary unique identifier, if possible, because it is consistently unique across all Apple devices.

• Only fields marked as unique in Asset Panda collections are available for use as unique identifiers.

1. Click Save.

Available ABM device fields and unique identifiers

Field Name	Description/Usage	Unique Per Device?	Recommended for Identifier
Serial Number	Device’s Apple serial	Yes	Recommended
IMEI	Cellular module code	Yes (cellular only)	For cellular devices
MEID	Alternate cellular ID	Yes (cellular only)	For cellular devices
EID	eSIM identifier	Yes (eSIM only)	Not all devices
Bluetooth MAC Address	Bluetooth hardware ID	Yes	Alternate
WiFi MAC Address	WiFi hardware ID	Yes	Alternate
Device Model	Apple model name	No	No
Product Type	Device category	No	No
Status	Current device state	No	No
Color	Device color	No	No
Added to Org Date Time	Enrollment date	No	No
Order Number	Purchasing reference	No	No
Part Number	Apple SKU	No	No
Purchase Source ID/Type	Asset purchase method	No	No
Device Capacity	Storage size	No	No
Product Family	Broad Apple group	No	No
Updated Date Time	Last update timestamp	No	No