FedEx Tracking Integration

You can integrate FedEx and Asset Panda Pro to track your device shipments proactively. By mapping the required Tracking ID field, the integration retrieves shipment information directly from FedEx and associates it with the correct asset records in Asset Panda Pro.

This enables you to maintain accurate shipment visibility by tracking status, scan history, and delivery details without manually checking the carrier portal.

• FedEx is a third-party service. Asset Panda Pro does not control FedEx updates or shipment information.

• Asset Panda Pro uses its own FedEx account to retrieve tracking information, so customers do not need a separate FedEx account to use this integration.

Prerequisites

• Active Asset Panda Pro subscription with Organization, Account, or Module admin access

• Required permissions to configure the FedEx integration

• Tracking ID field added in the appropriate collection

Set up the FedEx integration

1. Log into Asset Panda Pro with an administrator account.

2. Navigate to Settings > Account Management.

3. Expand the appropriate account and module.

4. Click Manage in the Integrations card.

5. In the FedEx tile, click Add, and then click Edit.

6. Click Add mapping option.

7. Enter a Mapping Name and select the relevant Collection.

8. Set up the necessary field mappings for each sync direction:

   • Asset Panda Pro to FedEx: Sends the tracking identifier from Asset Panda Pro to FedEx to retrieve shipment information.

     • Tracking ID (required): FedEx tracking number used to retrieve shipment details

   • FedEx to Asset Panda Pro: Retrieves shipment information from FedEx and maps it back into Asset Panda Pro.

     • Shipment Status (required): Current status of the shipment (for example, Label Created, In Transit, Delivered, Exception)

     • Status Description (optional): Detailed description of the current status

     • Status Code (optional): Code representing the current status

     • Latest Scan Event (optional): Most recent scan event for the shipment

     • Latest Scan Location (optional): Location of the most recent scan

     • Last Updated Timestamp (optional): Date and time the status was last updated

     • Estimated Delivery Date (optional): Projected delivery date

     • Estimated Delivery Window (optional): Projected delivery time window

     • Actual Delivery Date (optional): Date the shipment was delivered

     • Ship Date (optional): Date the shipment was shipped

     • Origin (optional): Location the shipment is coming from

     • Destination (optional): Location where the shipment is going

     • Service Type (optional): FedEx service used for the shipment

     • Carrier (optional): Carrier handling the shipment

     • Package Weight (optional): Weight of the package

     • Total Pieces (optional): Number of pieces in the shipment

     • Delivery Attempts (optional): Number of delivery attempts made

     • Received By (optional): Name of the person who received the shipment

     • Delivery Location (optional): Location where the shipment was delivered

     • Service Message (optional): Additional service message from FedEx

     • Reference Number (optional): Reference number associated with the shipment

     • Exception (optional): Exception details if a delivery issue occurs

9. Click Save.