> For the complete documentation index, see [llms.txt](https://prohelp.assetpanda.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://prohelp.assetpanda.com/integrations-store/record-management/webhooks-integration.md).

# Webhooks Integration

You can integrate Webhooks with Asset Panda Pro to enable real-time data delivery to external systems whenever specific events occur within Asset Panda. 

By automatically sending structured event data to configured endpoints, teams can trigger downstream workflows, keep third-party systems up to date, and build custom automations without polling or manual intervention. This integration is ideal for connecting Asset Panda Pro with workflow tools, middleware platforms, and custom applications that require immediate updates.

Webhooks can be triggered for the following events in Asset Panda Pro:

* Record created
* Record updated
* Record deleted
* Form submitted

Each event sends a standardized JSON payload to the configured webhook endpoint.

## Prerequisites

* Active Asset Panda Pro subscription with Administrator access
* One or more externally accessible webhook URLs that can accept HTTP `POST` requests

## Set up the Webhook integration in Asset Panda Pro

Webhooks are configured directly from the Automation page after enabling the integration from the Integrations Store.

### Add the Webhooks Integration

1. Log into Asset Panda Pro with an administrator account
2. Navigate to <img src="/files/dLHka5YWbUR3zisHLua6" alt="Settings icon" data-size="line"> **Settings** > **Account Management**.
3. Expand the appropriate account and module.
4. Click **Manage** in the **Integrations** card.
5. Select **Integrations Store**.
6. In the **Webhooks** tile, click **Add**.&#x20;

#### Configure a Webhook automation

1. Go to the **Automation** page.
2. Create a new automation or edit an existing one.
3. Select a **Trigger**, such as:
   * When a record is created
   * When a record is updated
   * When a record is deleted
   * When a form is submitted
4. Select **Action** as **Subscribe to Webhook**.
5. Click **Add URLs** and enter one or more webhook endpoint URLs.

{% hint style="info" %}
URLs must accept `POST` requests.
{% endhint %}

6. Save the configuration and test the webook.

### Webhook payload format

Webhook payloads are delivered in **standard JSON format**. The payload includes structured event data relevant to the trigger type. Payload structure is predefined by Asset Panda and cannot be customized.

### Limitations

* Webhook URLs must be publicly accessible and capable of receiving `POST` requests.
* There is **no retry mechanism**. If a webhook request fails or the receiving system is unavailable, the payload will not be resent.
* Payload customization is not supported. Only the standard Asset Panda Pro JSON payload is delivered.
* Authentication, validation, and security (such as secret keys or token-based verification) must be implemented and enforced by the receiving system.