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Asset Panda Pro app for Jira

Related: Jira Integration

Asset Panda Pro can be added to Jira as an app, enabling users to peform the following tasks:

  • Access Asset Panda Pro from within Jira issues

  • Search and view asset records

  • Link one or multiple assets to Jira tickets from within the ticket view, without switching to Asset Panda Pro

  • Open full asset details without leaving Jira

  • View linked Jira tickets inside Asset Panda Pro (bi-directional visibility)

Prerequisites

  • Jira admin access (for installation)

  • Asset Panda Pro account credentials

Install the Asset Panda Pro app

Only Jira admins can install the app directly. Non-admins must select Get it now and then Submit request for an admin to approve.

  1. Log into your Jira instance as an administrator.

  2. In the navigation bar, select Apps > Explore new apps.

  3. Search for Asset Panda Pro in the Atlassian Marketplace.

  4. Select the app tile to open its details page.

  5. Click Get app. Once installed, a success message confirms the app is ready to use.

Access Asset Panda Pro inside a ticket

  1. Open a Jira ticket.

  2. Click the app actions icon (next to +) at the top of the ticket.

  3. Select Asset Panda Pro. The Asset Panda Pro panel is added to the ticket.

  4. In the Asset Panda Pro panel, enter your Email Address and Password.

  5. Click Log in. The list of available accounts is displayed.

  6. Select the account to use.

  1. Use the Search bar to find records, or browse the available collections.

  2. Expand a record to view key fields (for example, Amount, Device ID, PO Number, Vendor name, or System ID).

  3. Click View record to open the full asset record in Asset Panda Pro (opens in a new tab).

  4. Click Link to Ticket to associate the asset with the current Jira ticket. Once linked, the button changes to Remove from ticket, confirming the link. Click it again to unlink the asset.

  5. Toggle Show linked to filter the list to only assets already linked to this ticket.

View linked tickets inside Asset Panda Pro

  1. Open the linked asset record in Asset Panda Pro.

  2. Go to the Tickets tab.

  3. Under Jira, view all linked tickets with Ticket ID, Status, Ticket Subject, Assignee, Requester, and Last Updated.

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