Dell Warranty Integration
You can integrate Dell Warranty and Asset Panda Pro to manage your device warranties proactively. By mapping the required Service Tag field, the integration retrieves warranty information directly from Dell and associates it with the correct asset records in Asset Panda Pro. This enables you to maintain accurate warranty visibility by tracking warranty expiration dates and other details without manually researching individual devices.
Dell Warranty is a third-party service. Asset Panda Pro does not control Dell updates or warranty information. Asset Panda Pro uses its own Dell developer account to retrieve warranty information, so customers do not need a separate Dell account to use this integration.
Prerequisites
Active Asset Panda Pro subscription with Organization, Account, or Module admin access
Required permissions to configure the Dell Warranty integration
Service Tag field added in the appropriate collection
Set up the Dell Warranty integration
Log into Asset Panda Pro with an administrator account
Navigate to
Settings > Account Management.Expand the appropriate account and module.
Click Manage in the Integrations card.
Select Integrations Store.
In the Dell Warranty tile, click Add. The Integrations in this module tab is displayed.
In the Dell Warranty tile, click Configure.
Click Add mapping option.
Enter a Mapping Name and select the relevant Collection.
Set up the necessary field mappings for each sync direction:
Asset Panda Pro to Dell: Sends key asset details from Asset Panda Pro to Dell Warranty to identify the correct device and retrieve warranty information.
Service Tag (required): Dell device identifier used to retrieve warranty details
Dell to Asset Panda Pro: Retrieves warranty information from Dell Warranty and maps it back into Asset Panda Pro.
Warranty End Date (required): Identifies when the warranty coverage expires
Warranty Start Date (optional): Identifies when warranty coverage began
Warranty Service Level (optional): Support level associated with the device
Warranty Type (optional): Type of warranty coverage
Ship Date (optional): Device shipment date
Device Model (optional): Dell device model
Click Test and Save Connection to verify authentication.
Click Save.
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