> For the complete documentation index, see [llms.txt](https://prohelp.assetpanda.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://prohelp.assetpanda.com/integrations-store/warranty-management/dell-warranty-integration.md).

# Dell Warranty Integration

You can integrate Dell Warranty and Asset Panda Pro to manage your device warranties proactively. By mapping the required **Service Tag** field, the integration retrieves warranty information directly from Dell and associates it with the correct asset records in Asset Panda Pro. This enables you to maintain accurate warranty visibility by tracking warranty expiration dates and other details without manually researching individual devices.

{% hint style="info" %}
Dell Warranty is a third-party service. Asset Panda Pro does not control Dell updates or warranty information. Asset Panda Pro uses its own Dell developer account to retrieve warranty information, so customers do not need a separate Dell account to use this integration.
{% endhint %}

#### Prerequisites <a href="#prerequisites" id="prerequisites"></a>

* Active Asset Panda Pro subscription with Organization, Account, or Module admin access
* Required permissions to configure the Dell Warranty integration
* **Service Tag** field added in the appropriate collection

## Set up the Dell Warranty integration <a href="#setup-dell-warranty-with-asset-panda" id="setup-dell-warranty-with-asset-panda"></a>

1. Log into Asset Panda Pro with an administrator account
2. Navigate to <img src="/files/dLHka5YWbUR3zisHLua6" alt="Settings icon" data-size="line"> **Settings** > **Account Management**.
3. Expand the appropriate account and module.
4. Click **Manage** in the **Integrations** card.
5. Select **Integrations Store**.
6. In the **Dell Warranty** tile, click **Add**. The **Integrations in this module** tab is displayed.
7. In the **Dell Warranty** tile, click **Configure**.
8. Click **Add mapping option**.
9. Enter a **Mapping Name** and select the relevant **Collection**.
10. Set up the necessary field mappings for each sync direction:
    * **Asset Panda Pro to Dell**: \
      Sends key asset details from Asset Panda Pro to Dell Warranty to identify the correct device and retrieve warranty information.
      * **Service Tag** (required): Dell device identifier used to retrieve warranty details
    * **Dell to Asset Panda Pro:**\
      Retrieves warranty information from Dell Warranty and maps it back into Asset Panda Pro.
      * **Warranty End Date** (required): Identifies when the warranty coverage expires
      * **Warranty Start Date** (optional): Identifies when warranty coverage began
      * **Warranty Service Level** (optional): Support level associated with the device
      * **Warranty Type** (optional): Type of warranty coverage
      * **Ship Date** (optional): Device shipment date
      * **Device Model** (optional): Dell device model
11. Click **Test and Save Connection** to verify authentication.
12. Click **Save**.


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