October 2025 Release Notes

Asset Panda Web

Editable Field Data Types

The data type of existing fields can be modified after saving a new field. For example, a Text field can be converted to a Number field. Changing the data type will erase all existing values in that field for current records. Note that Pull from another collection data type field cannot be edited once saved.


Integrations

Record-Level Tickets Section

A new Tickets tab on each record consolidates ticket information from multiple platforms, including Zendesk, with Jira support coming soon. Users can expand each platform category to view ticket details such as Ticket ID, Status, Subject, Assignee, Requester, and Date.

Asset Panda In-App Console for Zendesk

The Asset Panda app is now accessible directly inside the Zendesk interface. This integration allows logging in, searching, and linking Asset Panda records without leaving Zendesk. Two-way linking enables multiple records to be connected to a ticket and vice versa. Linked ticket information is visible in Asset Panda, including clickable Zendesk Ticket IDs.

Microsoft Active Directory On-Prem

The configuration page now shows the latest installer and scheduler version numbers and their last update dates. Version details are dynamically fetched and automatically refreshed when new releases become available, helping maintain up-to-date setups.

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