> For the complete documentation index, see [llms.txt](https://prohelp.assetpanda.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://prohelp.assetpanda.com/ursa/ursa-chat.md).

# Ursa Chat

Ursa is designed to be conversational. You can type questions, give instructions, and have discussions as you would with a colleague.

## Send a message

1. In the navigation pane, select ![URSA icon](/files/qXlLz9o9hKgJe7cIcvI0). The chat window is displayed.
2. Enter your message in the text input area. See [Prompt tips](#prompt-tips).

{% hint style="info" %}
To write a multi-line prompt, press **Shift + Enter** to add a new line without sending the message. 
{% endhint %}

3. Press **Enter** to send your message. Ursa provides responses in formatted text that may include the following elements:
   * **Bold text** and headings for emphasis and organization
   * **Bulleted and numbered lists** for step-by-step instructions
   * **Links** to relevant pages or resources within Asset Panda Pro
   * **Structured data**, such as tables or formatted field information

***

### Prompt tips

The more specific your prompt, the better Ursa's response. 

* **Be specific**: Instead of vague questions, include details like collection names, field names, or specific criteria.
  * **Vague:** *Show me assets.*
  * **Better:** *Show me all laptops in the IT Assets collection that are assigned to the New York office.*
* **State your needs**: Clearly state whether you want information, a form, an automation, or a filter:
  * *Create a form to check out equipment with fields for employee name, department, and expected return date.*
  * *Build an automation that sends an email notification when a warranty expires.*
* **Ask follow-up questions**: Ursa remembers your conversation context, so you can build on previous messages without repeating yourself.
  * *How many assets are overdue?*
  * *Which ones are assigned to the engineering team?*
  * *Can you filter the collection to show just those?*
* **Provide examples when helpful**: If you cannot describe what you need, give an example of the result you expect.
  * *I want a filter that shows something like: all records where Status is Active and Location is Warehouse A.*

***

## Copy chat text

You can copy chat messages to share with others.

1. Click **Copy** ![Copy icon](/files/AQJ95ZzrmmtuqhU2rh6t). The chat text is copied and ready to paste elsewhere.
2. To copy the contents of a response table, click **export as csv** above the table and then select the location to save the exported content.

***

## Edit a previous message

You can modify a message you already sent to update the chat response.

1. Find the message you want to edit in the conversation.
2. Click **Edit** <i class="fa-pencil-line">:pencil-line:</i> below your message.
3. Modify your text.
4. Press **Enter** to re-send the updated message.

Ursa generates a new response based on your edited message.

***

## Provide feedback

You can provide feedback to help improve Ursa's accuracy and usefulness over time. When you provide feedback, your rating is recorded along with the conversation context.

* <i class="fa-thumbs-up">:thumbs-up:</i> : The response was helpful and accurate.
* <i class="fa-thumbs-down">:thumbs-down:</i>: The response was unhelpful or incorrect.

{% hint style="info" %}
Do not hesitate to select that a response was not helpful. Honest feedback is the best way to help Ursa improve.
{% endhint %}

Your feedback is also visible to your organization's administrators in the AI chat logs<br>