Ursa Frequently Asked Questions

Answers to common questions about UrsaAI in Asset Panda Pro.

What can Ursa do?

Ursa is a versatile AI assistant that can help with the following tasks:

• Answer questions about your data, collections, and account

• Create forms based on natural language descriptions

• Build automation rules from plain language instructions

• Filter collection records by describing what you want to see

• Process uploaded files (images, PDFs, spreadsheets, and more)

• Help set up your account structure through the Account Builder

• Accept voice input for hands-free interaction

Is my data safe with Ursa?

Yes. Ursa operates entirely within your organization's data environment. Your data is not shared with other organizations or used to train AI models. Ursa can only access data that belongs to your organization, and conversations are private to the user who created them.

Administrators can review conversations through the AI chat logs.

Does Ursa remember previous conversations?

Yes. Ursa maintains context within a conversation, so you can ask follow-up questions without repeating yourself. You can also access your full conversation history to resume previous discussions. See Chat conversations.

How do I report an issue with Ursa?

• Use the feedback buttons: Click the thumbs down button on any unhelpful response. This sends feedback directly to the team.

• Contact support: Contact Asset Panda support for technical issues or persistent problems.

Your feedback helps improve Ursa's accuracy and usefulness. See Ursa Chat.

Can I use Ursa on mobile?

Yes. Ursa is available on the Asset Panda Pro mobile app so you can ask questions and interact with your data on the go.

What file types can I upload?

Ursa supports a wide range of file types including:

• Images (PNG, JPG, GIF, BMP, TIFF, WebP)

• Documents (PDF, DOC, DOCX, TXT, RTF)

• Spreadsheets (XLS, XLSX, CSV)

• Data files (JSON, XML, MD).

You can upload up to three files in each message, with a maximum size of 50 MB per file.

What languages does Ursa support?

The Asset Panda Pro interface supports over 20 languages, including:

• English, Spanish, French, German, Portuguese, Italian, Dutch

• Japanese, Korean, Chinese (Simplified and Traditional)

• Arabic, Hindi, Bengali, Urdu

• Russian, Polish, Turkish, Thai, Vietnamese, Indonesian

Ursa will respond in the same language you use to write your message. For the best results, use clear, simple phrasing regardless of language.

Voice input is currently optimized for English.

How do I turn off Ursa for my organization?

Only administrators can disable Ursa. See Ursa Administrator tasks.

Can I see what my team is asking Ursa?

Yes. Administrators can view all AI conversations through the AI chat logs. See Ursa Administrator tasks.