> For the complete documentation index, see [llms.txt](https://prohelp.assetpanda.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://prohelp.assetpanda.com/ursa/ursa-frequently-asked-questions.md).

# Ursa Frequently Asked Questions

### What can Ursa do?

Ursa is a versatile AI assistant that can help with the following tasks:

* Answer questions about your data, collections, and account
* Create forms based on natural language descriptions
* Build automation rules from plain language instructions
* Filter collection records by describing what you want to see
* Process uploaded files (images, PDFs, spreadsheets, and more)
* Help set up your account structure through the Account Builder
* Accept voice input for hands-free interaction

### Is my data safe with Ursa?

<mark style="color:$success;">**Yes.**</mark> Ursa operates entirely within your organization's data environment. Your data is not shared with other organizations or used to train AI models. Ursa can only access data that belongs to your organization, and conversations are private to the user who created them.&#x20;

{% hint style="info" %}
Administrators can review conversations through the AI chat logs.
{% endhint %}

### Does Ursa remember previous conversations?

<mark style="color:$success;">**Yes.**</mark> Ursa maintains context within a conversation, so you can ask follow-up questions without repeating yourself. You can also access your full conversation history to resume previous discussions. See [Chat conversations](/ursa/ursa-chat/manage-chat-conversations.md).

### How do I report an issue with Ursa?

* **Use the feedback buttons**: Click the thumbs down button on any unhelpful response. This sends feedback directly to the team.
* **Contact support**: Contact Asset Panda support for technical issues or persistent problems.

Your feedback helps improve Ursa's accuracy and usefulness. See [Ursa Chat](/ursa/ursa-chat.md).

### Can I use Ursa on mobile?

<mark style="color:$success;">**Yes.**</mark> Ursa is available on the Asset Panda Pro mobile app so you can ask questions and interact with your data on the go.

### What file types can I upload?

Ursa supports a wide range of file types including:&#x20;

* Images (PNG, JPG, GIF, BMP, TIFF, WebP)
* Documents (PDF, DOC, DOCX, TXT, RTF)
* Spreadsheets (XLS, XLSX, CSV)
* Data files (JSON, XML, MD).&#x20;

You can upload up to three files in each message, with a maximum size of 50 MB per file.

### What languages does Ursa support?

The Asset Panda Pro interface supports over 20 languages, including:

* English, Spanish, French, German, Portuguese, Italian, Dutch
* Japanese, Korean, Chinese (Simplified and Traditional)
* Arabic, Hindi, Bengali, Urdu
* Russian, Polish, Turkish, Thai, Vietnamese, Indonesian

Ursa will respond in the same language you use to write your message. For the best results, use clear, simple phrasing regardless of language.

{% hint style="info" %}
Voice input is currently optimized for English.
{% endhint %}

### How do I turn off Ursa for my organization?

Only administrators can disable Ursa. See [Ursa Administrator tasks](/ursa/ursa-administrator-tasks.md#enable-or-disable-ursaai).

### Can I see what my team is asking Ursa?

<mark style="color:$success;">**Yes.**</mark> Administrators can view all AI conversations through the AI chat logs. See [Ursa Administrator tasks](/ursa/ursa-administrator-tasks.md#enable-or-disable-ursaai).


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://prohelp.assetpanda.com/ursa/ursa-frequently-asked-questions.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.