Lenovo Integration

Proactively manage your device’s warranties by integrating Lenovo Warranty Expiration and Asset Panda. By mapping mandatory fields such as Serial Number and Machine Type, this integration ensures accurate warranty tracking and management. Ensure you have all the relevant warranty details you need in Asset Panda by associating the right warranty expiration dates with the right assets for seamless management. Stay ahead of any changes or revisions to your warranties to avoid potential warranty lapses or device downtime. With all your warranty information stored in Asset Panda, you can set customized alerts to notify you weeks or months before warranty expiration dates. By proactively managing warranty renewals, you can be confident that your devices are covered and avoid any potential downtime.

Note: Lenovo Warranty is a third-party service. Asset Panda does not control Lenovo updates. For more information, refer to Lenovo’s support resources: Lenovo Warranty Resources.

The process of integrating Lenovo Warranty with Asset Panda to retrieve warranty data includes:

1. Connecting Lenovo Warranty services.

2. Setting up and configuring the Lenovo Warranty integration in Asset Panda.

3. Mapping fields between Lenovo Warranty and Asset Panda.

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Prerequisites

• Active Asset Panda subscription.

• Organization, Account, or Module admin access to Asset Panda.

• Ensure you have a Lenovo Warranty account.

• Confirm the required permissions to configure Lenovo Warranty and Asset Panda integration.

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Setup Lenovo Warranty with Asset Panda

To set up the Lenovo Warranty integration in Asset Panda:

1. Log in to Asset Panda. Go to Settings > Account Management.

2. For the respective module, Click Manage under Integrations.

3. Open the Integrations Store for the desired account.

4. Go to the Lenovo tile and click Add from the Asset Panda Integration Store.

5. Switch to the Integrations in this module tab.

6. Go to the Lenovo tile and click Configure.

7. Click Add mapping option.

8. Enter a Mapping Name and select the relevant Collection.

9. Set up Mapping & Sync Direction:

   • Asset Panda to Lenovo: This step sends key asset details from Asset Panda to Lenovo Warranty, allowing Lenovo to identify the correct device and retrieve warranty data.

     • Serial Number or IMEI – A unique identifier that ensures Lenovo can fetch the right warranty details for each device.

     • Machine Type – Required to engage Lenovo Support along with the Serial Number for warranty lookup.

   • Lenovo to Asset Panda: This step retrieves warranty details from Lenovo Warranty and maps them back into Asset Panda, ensuring accurate tracking.

     • Warranty Expiration Date – Helps track when a device’s warranty ends, allowing proactive renewal management.

10. Click Test and Save Connection to verify authentication.

11. Click Save.

Note: You need to automate the synchronization process for seamless warranty data updates.